Synergizing digitalization and sustainability in tourism: Impacts, implications, and pathways
DOI:
https://doi.org/10.20414/jed.v5iSpecial-Issue-2.8162Keywords:
sustainable tourism, digital, future tourism, technologyAbstract
Purpose — This research article examines the intricate interplay between digitalization and sustainability in the context of the tourism industry. The purpose of this study is to explore how the integration of digital technologies can enhance sustainable practices within the tourism sector while also identifying potential challenges.
Method — The research methodology involves a combination of literature review, case studies, surveys, and interviews to provide a comprehensive analysis of the subject.
Result — The research findings highlight the transformative impact of digitalization on the tourism experience. Online platforms and mobile applications have revolutionized travel planning and personalized itineraries, while also fostering a growing awareness of sustainability among tourists. Through case studies, successful instances of the harmonious convergence of digitalization and sustainability are presented, showcasing innovative approaches to destination management, energy efficiency, and community engagement.
Contribution — The research informs stakeholders, offering a roadmap for responsible, tech-enhanced tourism. It emphasizes balanced personalization, cultural preservation, stakeholder collaboration, digital literacy, and equitable access to digital tourism benefits.
Downloads
References
Akhtar, N., Khan, N., Mahroof Khan, M., Ashraf, S., Hashmi, M. S., Khan, M. M., & Hishan, S. S. (2021). Post-covid 19 tourism: Will digital tourism replace mass tourism? Sustainability (Switzerland), 13(10). https://doi.org/10.3390/su13105352
Brady, S. (2020). This eco-resort in Costa Rica scooped a major design nomination . Lonely Planet. https://www.lonelyplanet.com/news/kasiiya-papagayo-eco-resort
Burmaoglu, S., Ozdemir Gungor, D., Kirbac, A., & Saritas, O. (2022). Future research avenues at the nexus of circular economy and digitalization. In International Journal of Productivity and Performance Management. https://doi.org/10.1108/IJPPM-01-2021-0026
Cagle, M. N., Y?lmaz, K., & Do?ru, H. (2020). Digitalization of Business Functions under Industry 4.0. In Contributions to Management Science. https://doi.org/10.1007/978-3-030-29739-8_6
Chai-Arayalert, S., Sansompron, N., Chodchuang, S., Chantanaphant, J., & Duangjan, C. (2023). Digital Platform-Mediated Tourism System in Small-Town Destination. International Journal of Interactive Mobile Technologies, 17(5). https://doi.org/10.3991/IJIM.V17I05.36835
Cheung, M. L., Leung, W. K. S., Cheah, J. H., & Ting, H. (2022). Exploring the effectiveness of emotional and rational user-generated contents in digital tourism platforms. Journal of Vacation Marketing, 28(2). https://doi.org/10.1177/13567667211030675
Denicolai, S., Zucchella, A., & Magnani, G. (2021). Internationalization, digitalization, and sustainability: Are SMEs ready? A survey on synergies and substituting effects among growth paths. Technological Forecasting and Social Change, 166. https://doi.org/10.1016/j.techfore.2021.120650
Espinoza, M. C., Ganatra, V., Prasanth, K., Sinha, R., Montañez, C. E. O., Sunil, K. M., & Kaakandikar, R. (2021). Consumer Behavior Analysis on Online and Offline Shopping During Pandemic Situation. International Journal of Accounting & Finance in Asia Pasific, 4(3). https://doi.org/10.32535/ijafap.v4i3.1208
Feliciano-Cestero, M. M., Ameen, N., Kotabe, M., Paul, J., & Signoret, M. (2023). Is digital transformation threatened? A systematic literature review of the factors influencing firms’ digital transformation and internationalization. Journal of Business Research, 157. https://doi.org/10.1016/j.jbusres.2022.113546
Gonçalves, A. R., Dorsch, L. L. P., & Figueiredo, M. (2022). Digital Tourism: An Alternative View on Cultural Intangible Heritage and Sustainability in Tavira, Portugal. Sustainability (Switzerland), 14(5). https://doi.org/10.3390/su14052912
Khurramov Ortikjon Kayumovich. (2020). Prospects of Digital Tourism Development. Department of Service Sphere Economics, Bukhara State University, Bukhara, Republic of Uzbekistan.
Król, K., & Zdonek, D. (2022). Digital artefacts of rural tourism: the case study of Poland. Global Knowledge, Memory and Communication. https://doi.org/10.1108/GKMC-03-2022-0052
Kurnaz, H. A., Ön, F., & Yüksel, F. (2022). A New Age in Tourist Guiding?: Digital Tourism and Sustainability. Sustainability, Big Data, and Corporate Social Responsibility.
Liu, Q., Trevisan, A. H., Yang, M., & Mascarenhas, J. (2022). A framework of digital technologies for the circular economy: Digital functions and mechanisms. Business Strategy and the Environment, 31(5). https://doi.org/10.1002/bse.3015
Maquera, G., da Costa, B. B. F., Mendoza, Ó., Salinas, R. A., & Haddad, A. N. (2022). Intelligent Digital Platform for Community-Based Rural Tourism—A Novel Concept Development in Peru. Sustainability (Switzerland), 14(13). https://doi.org/10.3390/su14137907
Marine-Roig, E., & Anton Clavé, S. (2015). Tourism analytics with massive user-generated content: A case study of Barcelona. Journal of Destination Marketing and Management, 4(3). https://doi.org/10.1016/j.jdmm.2015.06.004
Marino, A., Pariso, P., & Picariello, M. (2022). Digital platforms and entrepreneurship in tourism sector. Entrepreneurship and Sustainability Issues, 9(4). https://doi.org/10.9770/jesi.2022.9.4(15)
Mia, M. R., Hossain, S. S., Toma, T. R., Mahmud, I., & Roy, J. (2020). Usability testing of tourism apps in Bangladesh. International Journal of Scientific and Technology Research, 9(4).
Nayal, K., Raut, R. D., Yadav, V. S., Priyadarshinee, P., & Narkhede, B. E. (2022). The impact of sustainable development strategy on sustainable supply chain firm performance in the digital transformation era. Business Strategy and the Environment, 31(3). https://doi.org/10.1002/bse.2921
Niñerola, A., Sánchez-Rebull, M. V., & Hernández-Lara, A. B. (2019). Tourism research on sustainability: A bibliometric analysis. In Sustainability (Switzerland) (Vol. 11, Issue 5). https://doi.org/10.3390/su11051377
Pérez-Martínez, J., Hernandez-Gil, F., San Miguel, G., Ruiz, D., & Arredondo, M. T. (2023). Analysing associations between digitalization and the accomplishment of the Sustainable Development Goals. Science of the Total Environment, 857. https://doi.org/10.1016/j.scitotenv.2022.159700
Quach, S., Thaichon, P., Martin, K. D., Weaven, S., & Palmatier, R. W. (2022). Digital technologies: tensions in privacy and data. Journal of the Academy of Marketing Science, 50(6). https://doi.org/10.1007/s11747-022-00845-y
Ramos-Soler, I., Martínez-Sala, A. M., & Campillo-Alhama, C. (2019). ICT and the sustainability ofworld heritage sites. Analysis of senior citizens’ use of tourism apps. Sustainability (Switzerland), 11(11). https://doi.org/10.3390/su11113203
Schöggl, J. P., Rusch, M., Stumpf, L., & Baumgartner, R. J. (2023). Implementation of digital technologies for a circular economy and sustainability management in the manufacturing sector. Sustainable Production and Consumption, 35. https://doi.org/10.1016/j.spc.2022.11.012
Sebhatu, S. P. (2009). Sustainability Performance Measurement for sustainable organizations?: beyond compliance and reporting. 11th Quality Management and Organizational Development, 2006.
Tiago, F., Gil, A., Stemberger, S., & Borges-Tiago, T. (2021). Digital sustainability communication in tourism. Journal of Innovation and Knowledge, 6(1). https://doi.org/10.1016/j.jik.2019.12.002
UNEP. (2005). Making Tourism More Sustainable: A Guide for Policy Makers. In United Nations Enviroment Programme.
Vardopoulos, I., Papoui-Evangelou, M., Nosova, B., & Salvati, L. (2023). Smart ‘Tourist Cities’ Revisited: Culture-Led Urban Sustainability and the Global Real Estate Market. Sustainability (Switzerland), 15(5). https://doi.org/10.3390/su15054313
Wei, C., Li, C. Z., Löschel, A., Managi, S., & Lundgren, T. (2023). Digital technology and energy sustainability: Recent advances, challenges, and opportunities. In Resources, Conservation and Recycling (Vol. 190). https://doi.org/10.1016/j.resconrec.2022.106803
Wynn, M., & Jones, P. (2022). Digital Technology Deployment and the Circular Economy. Sustainability (Switzerland), 14(15). https://doi.org/10.3390/su14159077
Xu, F., Huang, S., & Li, S. (2019). Time, money, or convenience: what determines Chinese consumers’ continuance usage intention and behavior of using tourism mobile apps? International Journal of Culture, Tourism, and Hospitality Research, 13(3). https://doi.org/10.1108/IJCTHR-04-2018-0052
YANG, S. (2021). The Study on the Innovation Ecosystem Construction of Integration of Digital Culture and Tourism Industry. DEStech Transactions on Economics, Business and Management, eeim. https://doi.org/10.12783/dtem/eeim2020/35231
Zhong, Y. P., Tang, L. R., & Li, Y. (2022). Role of Digital Empowerment in Developing Farmers’ Green Production by Agro-Tourism Integration in Xichong, Sichuan. Agriculture (Switzerland), 12(11). https://doi.org/10.3390/agriculture12111761
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Gunawan Bata Ilyas, Hanugerah Kristiono Liestiandre, Yanti Mayasari Ginting, Siti Aysah, Nanoe Rolin Prasetyo
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).