SUWANDI, Suwandi; SUJONO, Jennifer; HERMAWATI, Wawat. Does customer service quality influence customer decision making process to use bank plan savings product? a study at Bank Mandiri Cirebon Siliwangi Branch. Journal of Enterprise and Development (JED), [S. l.], v. 4, n. 1, p. 1–11, 2022. DOI: 10.20414/jed.v4i1.4783. Disponível em: https://journal.uinmataram.ac.id/index.php/jed/article/view/4783. Acesso em: 18 apr. 2026.