SILENT COMMUNICATION AND PROPHETIC VALUES: AN SCCT PERSPECTIVE ON NURUL JADID ISLAMIC BOARDING SCHOOL, INDONESIA
DOI:
https://doi.org/10.20414/jurkom.v18i1.15302Keywords:
Silence Comunication, Prophetic Values, Situational Crisis Communication Theory, Nurul Jadid, Islamic Boarding SchoolAbstract
Educational institutions (Islamic boarding schools), should ideally be responsive in order to maintain public trust. However, contemporary pesantren often withhold information in response to various dynamics that emerge during crises. This study employed a qualitative method with a case study design at Nurul Jadid Islamic Boarding School, Jalaluddin Ar-Rumi Region, using the perspective of Situational Crisis Communication Theory (SCCT). The findings indicate that silent communication is relatively appropriate in crises categorized as the victim cluster, but it may pose reputational risks in accidental and preventable clusters if it is not accompanied by clarification and corrective action. Prophetic values, such as wisdom (hikmah), patience, prudence, and public benefit (maṣlaḥah), also shape communication decision-making. Therefore, silent communication should be applied selectively, within clear limits, and proportionally.
Downloads
References
Ab, Mukroni and Muhamad. “Peran Lembaga Pendidikan Islam Dalam Penyiapan Materi Dakwah.” Ad-DA’WAH 23, no. 1 (2025): 61–70. https://doi.org/10.59109/addawah.v23i1.124.
Adinda, Hanania, and Hudi Santoso. “Strategi Komunikasi Divisi Media Relations dalam Menghadapi Isu Publik Studi Kasus PT XYZ.” Journal Publicuho 8, no. 4 (2025): 2551–62. https://doi.org/10.35817/publicuho.v8i4.985.
Bickham, Shaniece B., and Diane B. Francis. “The Public’s Perceptions of Government Officials’ Communication in the Wake of the COVID-19 Pandemic.” Journal of Creative Communications 16, no. 2 (2021): 190–202. https://doi.org/10.1177/09732586211003856.
Coombs, W. Timothy. “Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory.” Corporate Reputation Review 10, no. 3 (2007): 163–76. https://doi.org/10.1057/palgrave.crr.1550049.
Coombs, W. Timothy. “Situational Crisis Communication Theory (SCCT): Refining and Clarifying a Cognitive‐Based Theory of Crisis Communication.” In The Handbook of Crisis Communication, 1st ed., edited by W. Timothy Coombs and Sherry J. Holladay. Wiley, 2022. https://doi.org/10.1002/9781119678953.ch14.
Coombs, W. Timothy. “Teaching the Crisis Management/Communication Course.” Public Relations Review 27, no. 1 (2001): 89–101. https://doi.org/10.1016/S0363-8111(01)00072-8.
Daffa Faisal, Farida berliana. Dinamika Kepercayaan Publik Di Media Sosial: Krisis Komunikasi Humas Terhadap Isu Korupsi Pertamina. May 20, 2025. https://doi.org/10.5281/ZENODO.15475305.
Dara Puspita Sari. “Analisis Komparatif Strategi Komunikasi Krisis Pada Platform Crowdfunding Di Indonesia.” Communicology: Jurnal Ilmu Komunikasi 13, no. 2 (2025): 222–38. https://doi.org/10.21009/COMM.035.03.
Dewi, Andini Paramesti Chandra, and Dyva Claretta. “Strategi Komunikasi Krisis Di Era Digital: Respons Merek ‘Portee’ Terhadap Krisis Reputasi Di Media Sosial.” JIIP - Jurnal Ilmiah Ilmu Pendidikan 8, no. 8 (2025): 9063–69. https://doi.org/10.54371/jiip.v8i8.8947.
Dhar, Suparna, and Indranil Bose. “Victim Crisis Communication Strategy on Digital Media: A Study of the COVID-19 Pandemic.” Decision Support Systems 161 (October 2022): 113830. https://doi.org/10.1016/j.dss.2022.113830.
Hasan, Moch Zainul. Validitas Sosial Etika dalam Interaksi Pesantren di Media Sosial terhadap Persepsi Masyarakat. 01, no. 01 (2025).
Haupt, Brittany. “The Use of Crisis Communication Strategies in Emergency Management.” Journal of Homeland Security and Emergency Management 18, no. 2 (2021): 125–50. https://doi.org/10.1515/jhsem-2020-0039.
Hidayati, Nurul Rohmah, and Dian Purworini. “Strategi Respons Komunikasi Krisis pada Kasus Mantan Pimpinan Komisi Pemberantasan Korupsi.” Warta ISKI 8, no. 1 (2025): 38–49. https://doi.org/10.25008/wartaiski.v8i1.333.
Hirschfeld, Gerrit, and Meinald T. Thielsch. “Impact of Crisis Communication Strategies on People’s Attitudes toward Behavioral Guidelines Regarding COVID-19 and on Their Trust in Local Officials.” International Journal of Disaster Risk Science 13, no. 4 (2022): 495–506. https://doi.org/10.1007/s13753-022-00424-3.
Kudrawi, Ahmad Hafiizh, M. Rafli Ikhsan, Abdur Razzaq, and Muhammad Yudistira Nugraha. “Strategi Komunikasi Krisis Studi Kasus Gus Miftah Dalam Menanggapi Isu Hinaan Terhadap Tukang Es Teh Di Instagram.” Komunika : Jurnal Ilmiah Komunikasi 2, no. 3 (2025): 45–56. https://doi.org/10.70437/komunika.v2i3.1076.
Muhammad Chandra Wicaksana and Fitrinanda An Nur. “Strategi Komunikasi Krisis Shopee Kepada Penjual Atas Kebijakan Pembatasan Subsidi Ongkir.” MUKASI: Jurnal Ilmu Komunikasi 4, no. 4 (2025): 1754–67. https://doi.org/10.54259/mukasi.v4i4.5799.
Müller, Moritz, and Caelesta Braun. “Guiding or Following the Crowd? Strategic Communication as Reputational and Regulatory Strategy.” Journal of Public Administration Research and Theory 31, no. 4 (2021): 670–86. https://doi.org/10.1093/jopart/muab008.
Nasrul Efendi, Muhamad Bisri Mustofa, Jalu Damar Jati, and Siti Wuryan. “Komunikasi Krisis Dalam Meningkatkan Resiliesi Pada Organisasi Ikatan Pelajar Muhammadiyah Kota Bandar Lampung.” Jurnal Kopis: Kajian Penelitian Dan Pemikiran Komunikasi Penyiaran Islam 6, no. 1 (2023): 92–106. https://doi.org/10.33367/kpi.v6i1.3908.
Ndone, James, and Jihye Park. “Crisis Communication: The Mediating Role of Cognitive and Affective Empathy in the Relationship between Crisis Type and Crisis Response Strategy on Post-Crisis Reputation and Forgiveness.” Public Relations Review 48, no. 1 (2022): 102136. https://doi.org/10.1016/j.pubrev.2021.102136.
Niu, Rongting, and Xin Ma. “Warranted Inferences of Mediation and Possibility of a Threshold Effect: Verifying the Mediating Effects of Anger in Situational Crisis Communication Theory.” Public Relations Review 49, no. 5 (2023): 102372. https://doi.org/10.1016/j.pubrev.2023.102372.
Pang, Augustine, Yan Jin, Youngji Seo, et al. “Breaking the Sound of Silence: Explication in the Use of Strategic Silence in Crisis Communication.” International Journal of Business Communication 59, no. 2 (2022): 219–41. https://doi.org/10.1177/23294884211046357.
Rahayu, Puji, and Novi Trisnawati. “Strategi Humas Di SMK IPIEMS Surabaya Dalam Meningkatkan Citra Dan Kepercayaan Publik Pada Masa Pandemi Covid-19.” Jurnal Pendidikan Administrasi Perkantoran (JPAP) 10, no. 2 (2022): 124–39. https://doi.org/10.26740/jpap.v10n2.p124-139.
Reiza Praselanova. “Komunikasi Profetik Perspektif Islam Terhadap Ujaran Kebencian Di Media Sosial.” Al-Jadwa: Jurnal Studi Islam 1, no. 2 (2022): 130–46. https://doi.org/10.38073/aljadwa.v1i2.725.
Sanafiri, Ahmad Nadif. Evaluation of Ambidexterity in Islamic Boarding School Curriculum Management. n.d.
Siregar, Isyraqi Khairy, and Kurniati Putri Haeirina. “KOMUNIKASI KRISIS PT. JOUSKA FINANSIAL INDONESIA DALAM PEMULIHAN CITRA PERUSAHAAN.” Jurnal Pustaka Komunikasi 4, no. 1 (2021): 1–10. https://doi.org/10.32509/pustakom.v4i1.1301.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Firman Wahyuda, Farhan

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License


