DIGITAL BRANDING STRATEGY OF @puncakstelingsamarinda IN PROMOTING PUNCAK STELING TOURISM

Authors

  • Putri Cahaya Ramadhani UIN Sultan Aji Muhammad Idris Samarinda, Indonesia https://orcid.org/0009-0004-8265-3378
  • Wulan Damaryam UIN Sultan Aji Muhammad Idris Samarinda, Indonesia
  • Siti Salmah Nurhafsah UIN Sultan Aji Muhammad Idris Samarinda, Indonesia
  • A. Rivai Beta UIN Sultan Aji Muhammad Idris Samarinda, Indonesia

DOI:

https://doi.org/10.20414/jurkom.v18i1.15753

Keywords:

Digital Branding, Tourism Promotion, Puncak Steling

Abstract

This study is motivated by the increasing use of social media for tourism promotion in the digital era. Puncak Steling Tourism in Samarinda uses Instagram as a digital branding platform to introduce the destination to a wider public. This study employs a qualitative approach based on Chris Heuer’s 4C Social Media Theory. The results show that digital branding strategies are implemented through four dimensions: context, communication, collaboration, and connection. Among these dimensions, context emerges as the most dominant aspect in shaping the image of the tourism destination. This study concludes that Instagram effectively supports promotional activities and expands the dissemination of information about Puncak Steling Tourism in Samarinda.

Downloads

Download data is not yet available.

References

Agustiani, Happy. “Digitalization and Social Da‘wah: Innovative Models of Islamic Community Development in the Era of Digital Transformation.” Al Jamahiria Jurnal Komunikasi Dan Dakwah Islam 3, no. 2 (2025): 195–209.

Basarangil, Ilke. “5 The Instagram Effect on the Transformation of Tourist Behavior to Overtourism.” Dalam Digital Marketing and Social Media Strategies for Tourism & Hospitality Organizations. Oxford: Goodfellow Publisher, 2022.

Batubara, Alfindy Selma Serafina, et al., Pengaruh Konten Media Sosial Instagram @Janspark.Official Terhadap Minat Berkunjung Wisatawan, Comdent: Communication Student Journal,. 3, no. 2 (2026).

Blanco-Moreno, Sofía, Ana M. González-Fernández, Pablo Antonio Muñoz-Gallego, dan Luis V. Casaló. “Understanding Engagement with Instagram Posts about Tourism Destinations.” Journal of Destination Marketing & Management 34 (Desember 2024): 100948. https://doi.org/10.1016/j.jdmm.2024.100948.

Chaffey, Dave, dan Fiona Ellis-Chadwick. Digital Marketing. Eighth edition. Pearson, 2022.

Cooper, Chris, dan C. Michael Hall. “Marketing and Branding the Contemporary Destination.” Dalam Contemporary Tourism: An Internasional Approach. Oxford: Goodfellow Publisher, 2018.

Eman, Nada, dan Noha Refaie. “The Effect of Instagram Posts on Tourists’ Destination Perception and Visiting Intention.” Journal of Vacation Marketing 31, no. 2 (2025): 443–56. https://doi.org/10.1177/13567667231209514.

Ghani, Yosef Abdul, dan Denaldy Mughni Fadlillah. “Strategi Pengembangan Pemasaran Media Instagram Sebagai Upaya Meningkatkan Kunjungan Wisatawan (Studi Pada Wisata Edukasi Kampung Bamboo).” Jurnal Pariwisata 11, no. 2 (2024): 140–57. https://doi.org/10.31294/par.v11i2.19983.

Hidayah, Nurdin, Tatang Sopian, Aziz M. Nauval, dkk. “Strategi Pemasaran Media Sosial Destinasi Pariwisata Menggunakan Pendekatan SOSTAC: Studi Kasus Pada Akun Media Sosial Dinas Kebudayaan dan Pariwisata Kab. Lebak, Banten.” Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan 5, no. 2 (2021): 57–75. https://doi.org/10.34013/jk.v5i2.408.

Hidayah, Nurdin, Herlan Suherlan, R. Fajar Widiarrachman, Rifki Rahmanda Putra, dan Fitra Ananta Sujawoto. “Enhancing Tourism Destination Promotion through Strategic Instagram Engagement: A Case Study of @visitkarangsambung.” Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan 9, no. 2 (2025): 288–302. https://doi.org/10.34013/jk.v9i2.2171.

Kim, Min Jung, dan Dae-Young Kim. “Understanding Envy and Fear of Missing out in Travel Posts: The Effects of Instagram Sources and Landmark Types.” Journal of Destination Marketing & Management 34 (Desember 2024): 100959. https://doi.org/10.1016/j.jdmm.2024.100959.

Kotler, Kartajaya, Setiawan, Philip, Hermawan, Iwan. Marketing 4.0: Bergerak dari Tradisional ke Digital. PT Gramedia Pustaka Utama, 2019.

Kurniawan, Gisela, dan Johann Prawiro. “Analisis Pengelolaan Media Sosial Instagram Sebagai Media Promosi Kawasan Wisata Bendungan Karian Di Desa Pasir Tanjung, Rangkasbitung.” Jurnal Pariwisata dan Perhotelan 2, no. 1 (2024): 19. https://doi.org/10.47134/pjpp.v2i1.3309.

Mandagi, Deske Wenske, Indrajit Indrajit, dan Toetik Wulyatiningsih. “Navigating digital horizons: A systematic review of social media’s role in destination branding.” Journal of Enterprise and Development 6, no. 2 (2024): 373–89. https://doi.org/10.20414/jed.v6i2.10075.

Mariani, Marcello M., Marco Di Felice, dan Matteo Mura. “Facebook as a Destination Marketing Tool: Evidence from Italian Regional Destination Management Organizations.” Tourism Management 54 (Juni 2016): 321–43. https://doi.org/10.1016/j.tourman.2015.12.008.

Martini, Umberto, dan Federica Buffa. Marketing for Sustainable Tourism. MDPI - Multidisciplinary Digital Publishing Institute, 2020.

Miles, Matthew B., A. M. Huberman, dan Johnny Saldaña. Qualitative data analysis: A methods sourcebook. Sage Publications, 2014.

Muhit, Abdul, Siti Sofiyah, dan Nora Asriani. “Strategi Promosi Pariwisata Provinsi Banten melalui Instagram: Analisis Berdasarkan Teori AISAS.” Jurnal Teknologi dan Sains Modern 1, no. 2 (2024): 55–62. https://doi.org/10.69930/jtsm.v1i2.163.

Nuni Susanti, Hardi Hardi, dan Muhardi Muhardi. “Peran Media Sosial Instagram Dalam Meningkatkan Kunjungan Wisata Hutan Pinus Bulu Tanah.” JED : Journal Entrepreneurship Digital 3, no. 1 (2026): 58–66. https://doi.org/10.36774/jed.v3i1.2375.

Nurjayanti, dan Irfan Arifin. “Implementasi Strategi Digital Branding Melalui Media Sosial Di Indonesia.” MITZAL (Demokrasi, Komunikasi dan Budaya) : Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi 10, no. 1 (2025): 1. https://doi.org/10.35329/mitzal.v10i1.6104.

Pourazad, Naser, Lara Stocchi, dan Lucy Simmonds. “Influencers and the Choice of a Travel Destination: A Customer Journey and Information Processing Perspective.” Information Technology & Tourism 27, no. 4 (2025): 1185–228. https://doi.org/10.1007/s40558-025-00330-6.

Roostika, Ratna, dan Tasya Putri Yumna. “The influence of destination awareness, destination image, and perceived quality on Indonesian TikTok users’ visiting intention.” International Journal of Business Ecosystem & Strategy (2687-2293) 5, no. 1 (2023): 49–59. https://doi.org/10.36096/ijbes.v5i1.393.

Safira Rachmawati dan Ismayanti. “Pengaruh Media Sosial Instagram Terhadap Keputusan Berkunjung Ke Anjungan Kalimantan Timur (Survei Pada Followers Akun Instagram @anjungankaltim).” Seminar Nasional Pariwisata dan Kewirausahaan (SNPK) 2 (Mei 2023): 149. https://doi.org/10.36441/snpk.vol2.2023.111.

Salsabila, Chairunisya Zulfa dan Muhammad Thoyib Amali. “Strategi Komunikasi Pemasaran Digital Kelompok Sadar Wisata dalam Membranding Pantai Pangasan sebagai Destinasi Wisata Populer.” Jurnal Ilmiah Global Education 6, no. 2 (2025): 847–61. https://doi.org/10.55681/jige.v6i2.3864.

Salsabila, Zalfa Hana Hayyun, dan Gibbran Prathisara. “Strategi Pemanfaatan Media Sosial Instagram Sebagai Sarana Promosi Destinasi Wisata Desa Pandanrejo.” JKOMDIS : Jurnal Ilmu Komunikasi Dan Media Sosial 5, no. 1 (2025): 161–71. https://doi.org/10.47233/jkomdis.v5i1.2671.

Shalsagiani, Auralia Intan, dan Ida Ayu Suryasih. Analisi Peran Media Sosial Dalam Promosi Pariwisata (Studi pada Akun Instagram @balibirdparkofficial). 11, no. 2 (2023).

Solis, Brian. Engage: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web. John Wiley & Sons, 2010.

Universidade do Algarve, Manuela Guerreiro, Patrícia Pinto, dkk. “The online destination image as portrayed by the user-generated content on social media and its impact on tourists’ engagement.” Tourism & Management Studies 20, no. 4 (2024): 1–15. https://doi.org/10.18089/tms.20240401.

Waruwu, Marinu. “Pendekatan Penelitian Kualitatif: Konsep, Prosedur, Kelebihan dan Peran di Bidang Pendidikan.” Afeksi: Jurnal Penelitian dan Evaluasi Pendidikan 5, no. 2 (2024): 198–211. https://doi.org/10.59698/afeksi.v5i2.236.

Widodo, Wahyu Indro, dan Azis Fitri Profita Aznam. Inovasi Paket Wisata dan Strategi Promosi Digital Berbasis Komunitas di Desa Wisata Donokerto, Sleman. 4, no. 3 (2025): 191.

Yoo, Seung Chul, dan Seung Mi Kang. “Visual Narratives and Digital Engagement: Decoding Seoul and Tokyo’s Tourism Identity Through Instagram Analytics.” Tourism and Hospitality 6, no. 3 (2025): 149. https://doi.org/10.3390/tourhosp6030149.

Zahra, Izzatun, Cipta Endyana, Kasno Pamungkas, dan Awaludin Nugraha. “Penggunaan Konten Visual Media Sosial dan Keputusan Kunjungan Wisatawan: Tinjauan Sistematis Review.” Jurnal PIKMA : Publikasi Ilmu Komunikasi Media Dan Cinema 8, no. 2 (2026): 502–18. https://doi.org/10.24076/pikma.2026v8i2.2511.

Downloads

Published

21-06-2026