THE EFFECT OF JOB SATISFACTION ON EMPLOYEE RETENTION WITH TRANSFORMATIONAL LEADERSHIP STYLE

Abstract

This study aims to determine the effect of job satisfaction on employee retention with the moderation of transformational leadership style at Bank Syariah Indonesia in Mataram City. This study uses a quantitative approach with a survey design and a Likert-scale questionnaire as an instrument to measure the variables studied. The sample was all 32 employees of BSI KCP Mataram. Data analysis used moderated regression analysis. The results showed that job satisfaction had a significant positive effect on employee retention with a p-value <0.05. Meanwhile, transformational leadership style did not moderate the effect of job satisfaction on employee retention, because the p-value >0.05 even though R2 reached 89.3%. Based on these results, the management is advised to improve job satisfaction by focusing on aspects that contribute significantly, and to conduct regular evaluations of leadership styles to support employee retention.