Digitalization and internationalization of SMEs: A Systematic Literature Review

Authors

  • Umu Rosyidah State University of Malang, Indonesia; Mataram State Islamic University, Indonesia
  • Sudarmiatin Sudarmiatin State University of Malang, Indonesia
  • Hadi Sumarsono State University of Malang, Indonesia

DOI:

https://doi.org/10.20414/jed.v5i3.7196

Keywords:

digitalization, internationalization, digital platform, SMEs, SLR, bibliometric

Abstract

Purpose — The objective of this study is to evaluate the prevailing trends in publications and investigate the literature derived from multiple studies concerning the impact of digitalization on SMEs and their internationalization process.
Method — We employ the Systematic Literature Review (SLR) methodology to identify and consolidate publication trends from various articles. The literature utilized in this study is sourced from the Scopus database. By referring to the PRISMA chart, a total of 33 literature works were selected for analysis using VOSviewer. In this research, we utilize bibliometric analysis to examine article trends and employ content analysis to assess the literature.
Result — We discovered that there were 19 keywords representing the latest and seldom explored themes among researchers, which were organized into 5 clusters for further analysis within a research framework. Moreover, we identified new and infrequently studied themes such as effectuation, international performance, digital transformation, digital technologies, and export performance. Additionally, we uncovered novel research topics that have the potential to inspire future studies in related areas.
Contribution This study contributes by examining literature on digitalization and internationalization, identifying research trends and proposing future directions, especially for SMEs in Southeast Asian countries. It also introduces the rarely-used Systematic Literature Review (SLR) approach to examine the role of digitalization in internationalization, challenging the dominance of quantitative methods in prior research.

Downloads

Download data is not yet available.

References

Autio, E., & Zander, I. (2016). Lean internationalization. Academy of Management Proceedings, 1, 2–27.

Bailetti, T., & Tanev, S. (2020). Examining the Relationship Between Value Propositions and Scaling Value for New Companies. Technology Innovation Management Review, 10(2), 5–13. http://doi.org/10.22215/timreview/1324

Denicolai, S., Zucchella, A., & Magnani, G. (2021). Internationalization, digitalization, and sustainability: Are SMEs ready? A survey on synergies and substituting effects among growth paths. Technological Forecasting and Social Change, 166, 120650. https://doi.org/10.1016/j.techfore.2021.120650

Djastuti, I., Mahfudz, M., Daryono, D., & Lestari, L. (2020). Effect of Training and Job Satisfaction on Employees Performance and Company Performance in Support to Achieve the Internationalization Model of SME’s Competitive Advantage. WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS, 17, 300–305. https://doi.org/10.37394/23207.2020.17.31

Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133, 285–296. https://doi.org/10.1016/j.jbusres.2021.04.070

Eduardsen, J. (2018). Internationalisation through Digitalisation: The Impact of E-commerce Usage on Internationalisation in Small- and Medium-sized Firms. In Progress in International Business Research (Vol. 13, pp. 159–186). Emerald Group Publishing Ltd. https://doi.org/10.1108/S1745-886220180000013008

Eid, R., Abdelmoety, Z., & Agag, G. (2019). Antecedents and consequences of social media marketing use: an empirical study of the UK exporting B2B SMEs. Journal of Business & Industrial Marketing, 35(2), 284–305. https://doi.org/10.1108/JBIM-04-2018-0121

Gartner. (2018). IT glossary: Digitalization. https://www.gartner.com/it-glossary/ digitalization

Gawe?, A., Mroczek-D?browska, K., & Pietrzykowski, M. (2023). Digitalization and Its Impact on the Internationalization Models of SMEs. In FGF Studies in Small Business and Entrepreneurship (pp. 19–40). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-11371-0_2

Hervé, A., Schmitt, C., & Baldegger, R. (2020a). Digitalization, entrepreneurial orientation and internationalization of micro-, small- and medium-sized enterprises. Technology Innovation Management Review, 10, 5–17.

Hervé, A., Schmitt, C., & Baldegger, R. (2020b). Internationalization and Digitalization: Applying digital technologies to the internationalization process of small andmedium-sized enterprises. Technology Innovation Management Review, 10(7), 28–40. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85093071149&partnerID=40&md5=8e4be7163333b675b92b96d8999c6b60

Jafari-Sadeghi, V., Amoozad Mahdiraji, H., Alam, G. M., & Mazzoleni, A. (2023). Entrepreneurs as strategic transformation managers: Exploring micro-foundations of digital transformation in small and medium internationalisers. Journal of Business Research, 154, 113287. https://doi.org/10.1016/j.jbusres.2022.08.051

Jin, H., & Hurd, F. (2018). Exploring the Impact of Digital Platforms on SME Internationalization: New Zealand SMEs Use of the Alibaba Platform for Chinese Market Entry. Journal of Asia-Pacific Business, 19(2), 72–95. https://doi.org/10.1080/10599231.2018.1453743

Kolagar, M., Reim, W., Parida, V., & Sjödin, D. (2022). Digital servitization strategies for SME internationalization: the interplay between digital service maturity and ecosystem involvement. Journal of Service Management, 33(1), 143–162. https://doi.org/10.1108/JOSM-11-2020-0428

Lee, Y.-Y., Falahat, M., & Sia, B.-K. (2019). Impact of Digitalization on the Speed of Internationalization. International Business Research, 12(4).

Lee, Y. Y., Falahat, M., & Sia, B. K. (2022). Digitalisation and internationalisation of SMEs in emerging markets. International Journal of Entrepreneurship and Small Business, 45(3), 334. https://doi.org/10.1504/IJESB.2022.122024

Makrides, A., Vrontis, D., & Christofi, M. (2020). The Gold Rush of Digital Marketing: Assessing Prospects of Building Brand Awareness Overseas. Business Perspectives and Research, 8(1), 4–20. https://doi.org/10.1177/2278533719860016

Matarazzo, M., Penco, L., & Profumo, G. (2020). How is digital transformation changing business models and internation alisation in Made in Italy SMEs? Sinergie Italian Journal of Management, 38, 89–107.

Mazzone, D. M. (2014). Digital or death: Digital transformation — The only choice for business to survive smash and conquer. In Smashbox Consulting Inc.

Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., Altman, D., Antes, G., Atkins, D., Barbour, V., Barrowman, N., Berlin, J. A., Clark, J., Clarke, M., Cook, D., D’Amico, R., Deeks, J. J., Devereaux, P. J., Dickersin, K., Egger, M., Ernst, E., … Tugwell, P. (2009). Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement. PLOS Medicine, 6(7), e1000097. https://doi.org/10.1371/JOURNAL.PMED.1000097

Pergelova, A., Manolova, T., Simeonova-Ganeva, R., & Yordanova, D. (2019). Democratizing Entrepreneurship? Digital Technologies and the Internationalization of Female-Led SMEs. Journal of Small Business Management, 57(1), 14–39. https://doi.org/10.1111/jsbm.12494

Reim, W., Yli-Viitala, P., Arrasvuori, J., & Parida, V. (2022). Tackling business model challenges in SME internationalization through digitalization. Journal of Innovation & Knowledge, 7(3), 100199. https://doi.org/10.1016/j.jik.2022.100199

Rossato, C., & Castellani, P. (2020). The contribution of digitalisation to business longevity from a competitiveness perspective. The TQM Journal, 32, 617–645.

Serrano, R., Acero, I., & Fernandez-Olmos, M. (2016). Networks and export performance of agri-food firms: New evidence linking micro and macro determinants. Agricultural Economics, 62, 459–70.

Stallkamp, M., & Schotter, A. P. J. (2019). Platforms without borders? The international strategies of digital platform firms. Global Strategy Journal, 1–23. https://doi.org/10.1002/gsj.1336.

Tolstoy, D., Melén Hånell, S., & Özbek, N. (2023). Effectual market creation in the cross-border e-commerce of small-and medium-sized enterprises. International Small Business Journal: Researching Entrepreneurship, 41(1), 35–54. https://doi.org/10.1177/02662426211072999

Tolstoy, D., Nordman, E. R., Hånell, S. M., & Özbek, N. (2021). The development of international e-commerce in retail SMEs: An effectuation perspective. Journal of World Business, 56(3), 101165. https://doi.org/10.1016/j.jwb.2020.101165

Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375

Wittkop, A., Zulauf, K., & Wagner, R. (2018). How Digitalization Changes the Internationalization of Entrepreneurial Firms: Theoretical Considerations and Empirical Evidence. Management Dynamics in the Knowledge Economy, 6(2), 193–207. https://doi.org/10.25019/MDKE/6.2.01

Zahoor, N., Khan, Z., Arslan, A., Khan, H., & Tarba, S. Y. (2022). International open innovation and international market success: an empirical study of emerging market small and medium-sized enterprises. International Marketing Review, 39(3), 755–782. https://doi.org/10.1108/IMR-12-2020-0314

Downloads

Published

2023-09-30

How to Cite

Rosyidah, U., Sudarmiatin, S., & Sumarsono, H. (2023). Digitalization and internationalization of SMEs: A Systematic Literature Review. Journal of Enterprise and Development (JED), 5(3), 479–499. https://doi.org/10.20414/jed.v5i3.7196

Issue

Section

Regular Articles