The relationship between work-family conflict, workload, and employee performance of female nurses: The moderating role of job satisfaction

Authors

  • Diandita Syurya Mitra Universitas Andalas, Indonesia
  • Herri Herri Universitas Andalas, Indonesia
  • Donard Games Universitas Andalas, Indonesia

Keywords:

work-family conflict, workload, nurse performance, job satisfaction

Abstract

Purpose — This study seeks to explore the relationship between work-family conflict, workload, and employee performance, with a specific focus on the moderating role of job satisfaction.
Method — The study was carried out at dr. Rasidin Padang Hospital and utilized both descriptive statistical analysis and inferential analysis with SmartPLS 4.0 as the analytical tools. The research involved a sample of 94 participants.
Result — The findings indicated that nurse performance is influenced by work-family conflict, workload, and job satisfaction. Additionally, job satisfaction was found to moderate the associations between work-family conflict and nurse performance, as well as between workload and nurse performance.
Contribution This study contributes to the academic literature by incorporating job satisfaction variables to assess nurse performance satisfaction, utilizing a different research location and software (SmartPLS) compared to previous studies, and uniquely focusing on nurses' workload challenges related to working time and limited days off.

Downloads

Download data is not yet available.

References

Agustina, R., & Sudibya, I. G. A. (2018). Pengaruh Work Family Conflict Terhadap Stres Kerja Dan Kinerja Wanita Perawat Di Rumah Sakit Umum Daerah Praya Lombok. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 3, 775. https://doi.org/10.24843/eeb.2018.v07.i03.p06

Alwali, J., & Alwali, W. (2022a). The Relationship between Emotional Intelligence, Transformational Leadership, and Performance: A Test of The Mediating Role of Job Satisfaction. Leadership and Organization Development Journal, 43(6), 928–952. https://doi.org/10.1108/LODJ-10-2021-0486

Alwali, J., & Alwali, W. (2022b). The Relationship between Emotional Intelligence, Transformational Leadership, and Performance: A Test of The Mediating Role of Job Satisfaction. Leadership and Organization Development Journal, 43(6), 928–952. https://doi.org/10.1108/LODJ-10-2021-0486

Aqeel Ahmed Soomro, R. J., & Breitenecker, S. A. M. Shah. (2017). Soomro2018.Pdf. South Asian Journal of Business Studies, 8(2), 870–880.

Greenhaus, J., Collins, K., & Shaw, J. (2003). The relation between work-family balance and Quality of Life. Journal of Vocational Behavior, 63, 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8

Hair, J. F., Hult, G. T. M., Ringle, C., Sarstedt, M., Danks, N., & Ray, S. (2021a). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook. In Springer.

Hair, J. F., Hult, G. T. M., Ringle, C., Sarstedt, M., Danks, N., & Ray, S. (2021b). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook. In Springer.

Hakman, H., Suhadi, S., & Yuniar, N. (2021). Pengaruh Beban Kerja, Stres Kerja, Motivasi Kerja Terhadap Kinerja Perawat Pasien Covid-19. Nursing Care and Health Technology Journal (NCHAT), 1(2), 47–54. https://doi.org/10.56742/nchat.v1i2.17

Kusumawati, P. M., & Dewi, I. G. A. M. (2021). Peran stres kerja memediasi pengaruh beban kerja terhadap. 10(3), 209–228.

Latifah, E. (2019). Pengaruh Motivasi dan Kepuasan Kerja Terhadap Kinerja Karyawan. 2(4), 566–574.

Maharani, R., & Budianto, A. (2019a). Pengaruh beban kerja terhadap stres kerja dan kinerja perawat rawat inap dalam. Journal of Management Review, 3(2), 327–332.

Maharani, R., & Budianto, A. (2019b). Pengaruh beban kerja terhadap stres kerja dan kinerja perawat rawat inap dalam. Journal of Management Review, 3(2), 327–332.

Mudayana, A. A. (2014). Pengaruh Motivasi Dan Beban Kerja Terhadap Kinerja Karyawan Di Rumah Sakit Nur Hidayah Bantul. Jurnal Kesehatan Masyarakat (Journal of Public Health), 4(2). https://doi.org/10.12928/kesmas.v4i2.1098

Nurfauziah, L., Nuraina, E., & Styaningrum, F. (2021a). Pengaruh Work Family Conflict Terhadap Kepuasan Kerja: Emotional Intelligence Sebagai Variabel Mediasi (Studi Pada Smkn 2 Jiwan). Review of Accounting and Business, 2(1), 106–117. https://doi.org/10.52250/reas.v2i1.448

Nurfauziah, L., Nuraina, E., & Styaningrum, F. (2021b). Pengaruh Work Family Conflict Terhadap Kepuasan Kerja: Emotional Intelligence Sebagai Variabel Mediasi (Studi Pada Smkn 2 Jiwan). Review of Accounting and Business, 2(1), 106–117. https://doi.org/10.52250/reas.v2i1.448

Putri, E. L. W., Marnis, & Hendriani, S. (2020). Pengaruh Kepemimpinan, Job Insecurity Dan Beban Kerja Terhadap Kinerja Pegawai Non Pns Fakultas Pada Universitas Riau Dengan Kepuasan Kerja Sebagai Variabel Moderating. Jurnal Tepak Manajemen Bisnis, XII(2), 249–265.

Rahmaniah, L., Rizany, I., & Setiawan, H. (2020). Hubungan Penjadwalan Dinas Perawat dengan Kepuasan Kerja Perawat di Instalasi Rawat Inap. 3(1).

Rosanita, A., Rusdi, N., Russeng, S. S., Salmah, A. U., Wahyu, A., Mallongi, A., & Hardi, I. (2020a). The influence of workload on the nurses performance at Ambon general hospital ?. Enfermería Clínica, 30, 419–422. https://doi.org/10.1016/j.enfcli.2019.10.114

Rosanita, A., Rusdi, N., Russeng, S. S., Salmah, A. U., Wahyu, A., Mallongi, A., & Hardi, I. (2020b). The influence of workload on the nurses performance at Ambon general hospital ?. Enfermería Clínica, 30, 419–422. https://doi.org/10.1016/j.enfcli.2019.10.114

Rubio-Valdehita, S., López-Núñez, M. I., López-Higes, R., & Díaz-Ramiro, E. M. (2017). Desarrollo del cuestionario CarMen-Q para evaluar la carga mental de trabajo. Psicothema, 29(4), 570–576. https://doi.org/10.7334/psicothema2017.151

Sandini, D., Hariyanti, I., & Maulyan, F. F. (2021). … Kepuasan Kerja Terhadap Kinerja Pada Ibu Bekerja Ditinjau Dari Work Family Conflict Dan Stres Kerja Selama Pandemic Covid-19. Jurnal Sain Manajemen, 3(2), 76–82.

Sari, W. P., Sari, P. A., & Aktrisa, R. T. (2021). THE IMPACT WORK FAMILY CONFLICT ON PERFORMANCE?: THE CASE OF MARRIED FEMALE NURSES. 12(1), 11–26. https://doi.org/10.2478/hjbpa-2021-0002

Sekaran, U., & Bougie, R. (2016). Research Methods for Business A Skill-Building Approach (Seventh Ed). John Wiley & Sons Ltd.

Soomro, A. A., Breitenecker, R. J., & Shah, S. A. M. (2018). Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction. South Asian Journal of Business Studies, 7(1), 129–146. https://doi.org/10.1108/SAJBS-02-2017-0018

Suartana, I. P., & Dewi, I. G. A. M. (2020). Pengaruh Stres Kerja, Beban Kerja, Dan Konflik Pekerjaan Keluarga Terhadap Kepuasan Kerja Karyawan Swiss Belinn Hotel. E-Jurnal Manajemen Universitas Udayana, 9(3), 863. https://doi.org/10.24843/ejmunud.2020.v09.i03.p03

Tenri, D. (2020). PENGARUH WORK FAMILY CONFLICT DAN BEBAN KERJA TERHADAP KINERJA DENGAN STRES KERJA DAN KELELAHAN EMOSIONAL SEBAGAI VARIABEL INTERVENING PADA PERAWAT WANITA DI RS.Dr.TADJUDDIN CHALID MAKASSAR. 1–9.

Valaei, N., & Jiroudi, S. (2016). Job satisfaction and job performance in the media industry A synergistic application of partial least squares path modelling. Asia Pacific Journal of Marketing and Logistics, 28(5), 984–1014. https://doi.org/10.1108/APJML-10-2015-0160

Downloads

Published

2023-07-22