Self-efficacy, career development, and work engagement on employee performance: Evidence from aviation sector organizations
DOI:
https://doi.org/10.20414/jed.v6i1.9395Keywords:
employee performance, self-efficacy, career development, work engagementAbstract
Purpose — This research aims to test and analyze the influence of self-efficacy and career development on employee performance, while also examining the mediating role of work engagement.
Method — This research employs an associative quantitative research approach. The research sample comprised 147 employees from the UPBU Class I offices in Mopah Merauke, Wamena, and Domine Eduard Osok Sorong. Probability sampling was used as the sampling technique. The analysis method utilized in this study is SEM-PLS, conducted using SmartPLS3 software.
Result — We found that self-efficacy and career development have a positive and significant impact on work engagement. Furthermore, self-efficacy, career development, and work involvement positively and significantly affect employee performance. Our research also revealed that work involvement plays a mediating role in the influence of self-efficacy and career development on employee performance.
Novelty — This study innovatively utilizes work engagement as a mediating variable to delve into the determinants of work performance specifically within the context of local public organizations, shedding light on previously unexplored aspects of employee productivity in this setting.
Downloads
References
Alessandri, G., Borgogni, L., Schaufeli, W. B., Caprara, G. V., & Consiglio, C. (2015). From Positive Orientation to Job performance: The Role of Work Engagement and Self-efficacy Beliefs. Journal of Happiness Studies, 16(3), 767–788. https://doi.org/10.1007/s10902-014-9533-4
Ali, Z., Bashir, M., & Mehreen, A. (2019). Managing organizational effectiveness through talent management and career development: The mediating role of employee engagement. Journal of Management Sciences, 6(1), 62–78. https://doi.org/10.20547/jms.2014.1906105
Ali, Z., Mahmood, B., & Mehreen, A. (2019). Linking succession planning to employee performance: The mediating roles of career development and performance appraisal. Australian Journal of Career Development, 28(2), 112–121. https://doi.org/10.1177/1038416219830419
Awan, S. H., Habib, N., Shoaib Akhtar, C., & Naveed, S. (2020). Effectiveness of Performance Management System for Employee Performance Through Engagement. SAGE Open, 10(4), 2158244020969383. https://doi.org/10.1177/2158244020969383
Bakker, A. B., & Demerouti, E. (2014). Job demands–resources theory. In P. Y. Chen & C. L. Cooper (Eds.), Wellbeing: A complete reference guide (pp. 37–64). New York, NY: Wiley Blackwell.
Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. In Social foundations of thought and action: A social cognitive theory. Prentice-Hall, Inc.
Bandura, A. (2005). Self-Efficacy The Exercise of Control. W. H. Freemanand Company.
Boxall, P. (2012). High-performance work systems: what, why, how and for whom? Asia Pacific Journal of Human Resources, 50(2), 169–186. https://doi.org/10.1111/j.1744-7941.2011.00012.x
Carter, S., Arts, B., Giller, K. E., Golcher, C. S., Kok, K., de Koning, J., van Noordwijk, M., Reidsma, P., Rufino, M. C., Salvini, G., Verchot, L., Wollenberg, E., & Herold, M. (2018). Climate-smart land use requires local solutions, transdisciplinary research, policy coherence and transparency. Carbon Management, 9(3), 291–301. https://doi.org/10.1080/17583004.2018.1457907
Carter, W. R., Nesbit, P. L., Badham, R. J., Parker, S. K., & Sung, L.-K. (2018). The effects of employee engagement and self-efficacy on job performance: a longitudinal field study. The International Journal of Human Resource Management, 29(17), 2483–2502. https://doi.org/10.1080/09585192.2016.1244096
Cesário, F., & Chambel, M. J. (2017). Linking Organizational Commitment and Work Engagement to Employee Performance. Knowledge and Process Management, 24(2), 152–158. https://doi.org/10.1002/kpm.1542
Chang, Y.-H., Liao, M.-Y., & Kuo, C.-C. (2013). Effects of Airlines’cabin Crew Training on Their Flight Safety Performance. Journal of Air Transport Studies, 4(1), 20–43.
Chung, J., Hyder, A., & Perez-Vidal, C. (2023). Quick Diversification: Deciding the Scaling Strategies of a Digital News Startup Using Marketing Science: An Abstract. In Developments in Marketing Science: Proceedings of the Academy of Marketing Science (pp. 89–90). https://doi.org/10.1007/978-3-031-24687-6_33
Gruman, J. A., & Saks, A. M. (2011). Performance management and employee engagement. Human Resource Management Review, 21(2), 123–136. https://doi.org/10.1016/j.hrmr.2010.09.004
Gupta, M. (2019). Does work engagement mediate the perceived career support- and career adaptability- work performance relationship? Journal of Global Operations and Strategic Sourcing, 12(2), 310–327. https://doi.org/10.1108/JGOSS-08-2017-0032
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, California: Sage Publications, Inc.
Korankye, B. (2020). Exploring the Mediating Role of Work Engagement, Career Management and Career Satisfaction among Small and Medium Enterprises in Ghana. International Journal of Management, Accounting and Economics, 7(7), 416–434.
Kramar, R. (2014). Beyond strategic human resource management: is sustainable human resource management the next approach? The International Journal of Human Resource Management, 25(8), 1069–1089. https://doi.org/10.1080/09585192.2013.816863
Lee, Y., & Lee, J. Y. (2018). A multilevel analysis of individual and organizational factors that influence the relationship between career development and job-performance improvement. European Journal of Training and Development, 42(5/6), 286–304. https://doi.org/10.1108/EJTD-11-2017-0097
Lisbona, A., Palaci, F., Salanova, M., & Frese, M. (2018). The effects of work engagement and self-efficacy on personal initiative and performance. Psicothema, 30(1), 89–96.
Marler, J. H., & Fisher, S. L. (2013). An evidence-based review of e-HRM and strategic human resource management. Human Resource Management Review, 23(1), 18–36. https://doi.org/10.1016/j.hrmr.2012.06.002
Mathis, R. L., Jackson, J. H., Valentine, S. R., & Meglich, P. (2017). Human Resource Management (15th ed.). Boston, MA: Cengage Learning.
Na-Nan, K., Kanthong, S., & Joungtrakul, J. (2021). An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing Industry. In Journal of Open Innovation: Technology, Market, and Complexity (Vol. 7, Issue 3, pp. 1–19). https://doi.org/10.3390/joitmc7030170
Na-Nan, K., & Sanamthong, E. (2020). Self-efficacy and employee job performance. International Journal of Quality & Reliability Management, 37(1), 1–17. https://doi.org/10.1108/IJQRM-01-2019-0013
Napitupulu, S., Haryono, T., Laksmi Riani, A., Sawitri, H. S. R., & Harsono, M. (2017). The impact of career development on employee performance: an empirical study of the public sector in Indonesia. International Review of Public Administration, 22(3), 276–299. https://doi.org/10.1080/12294659.2017.1368003
Noroozi, A., Khakzad, N., Khan, F., MacKinnon, S., & Abbassi, R. (2013). The role of human error in risk analysis: Application to pre- and post-maintenance procedures of process facilities. Reliability Engineering & System Safety, 119, 251–258. https://doi.org/10.1016/j.ress.2013.06.038
Pajares, F. (2002). Gender and Perceived Self-Efficacy in Self-Regulated Learning. Theory Into Practice, 41(2), 116–125. https://doi.org/10.1207/s15430421tip4102_8
Riyanto, S., Endri, E., & Herlissha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14
Schaufeli, W. B., Salanova, M., González-romá, V., & Bakker, A. B. (2002). The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach. Journal of Happiness Studies, 3(1), 71–92. https://doi.org/10.1023/A:1015630930326
Sherer, M., Maddux, J. E., Mercandante, B., Prentice-Dunn, S., Jacobs, B., & Rogers, R. W. (1994). The Self-Efficacy Scale: Construction and Validation. Psychological Reports, 51(2), 663–671. https://doi.org/10.2466/pr0.1982.51.2.663
Siagian, S. P. (2011). Manajemen Sumber Daya Manusia (19th ed.). Jakarta: Bumi Aksara.
Song, J. H., Chai, D. S., Kim, J., & Bae, S. H. (2018). Job Performance in the Learning Organization: The Mediating Impacts of Self-Efficacy and Work Engagement. Performance Improvement Quarterly, 30(4), 249–271. https://doi.org/10.1002/piq.21251
Sparrow, P., & Cooper, C. (2014). Organizational effectiveness, people and performance: new challenges, new research agendas. Journal of Organizational Effectiveness: People and Performance, 1(1), 2–13. https://doi.org/10.1108/JOEPP-01-2014-0004
Sugiarti, E. (2023). The Influence of Training, Work Environment and Career Development on Work Motivation That Has an Impact on Employee Performance at PT. Suryamas Elsindo Primatama In West Jakarta. International Journal of Artificial Intelligence Research, 6(1.2), 1–11. https://doi.org/10.29099/ijair.v6i1.304
Tian, G., Wang, J., Zhang, Z., & Wen, Y. (2019). Self-efficacy and work performance: The role of work engagement. Social Behavior and Personality: An International Journal, 47(12), 1–7. https://doi.org/10.2224/sbp.8528
Turay, A. K., Salamah, S., & Riani, A. L. (2019). The effect of leadership style, self-efficacy and employee training on employee performance at the Sierra Leone Airport Authority. International Journal of Multicultural and Multireligious Understanding, 6(2), 760–769.
Utarindasari, D., & Kumala, D. (2023). The Influence of Training and Career Development on Employee Performance at PT Tugu Pratama Indonesia. IJSBM: International Journal of Sharia Business Management, 2(1), 1–12.
Yu, Q., Yen, D. A., Barnes, B. R., & Huang, Y.-A. (2019). Enhancing firm performance through internal market orientation and employee organizational commitment. The International Journal of Human Resource Management, 30(6), 964–987. https://doi.org/10.1080/09585192.2017.1380059
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Joko Wiyanto, Dewi Juliah Ratnaningsih, Suratini Suratini
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
