ENHANCING SCHOOL REPUTATION THROUGH EFFECTIVE STAKEHOLDER ENGAGEMENT A Qualitative Analysis at an Integrated Islamic Junior High School in Mojokerto

Main Article Content

Chusnul Chotimah
Maulina Pia Wulandari
Zulkarnain Nasution

Abstract

This research investigates the pivotal role of stakeholder engagement in shaping the reputation and sustainable growth of an Integrated Islamic Junior High School in Mojokerto. Both internal stakeholders, such as school leadership, teachers, and  administrative staff, along with external stakeholders, including parents and the parents' committee, significantly contribute to advancing the school’s educational, moral, and community objectives. The study aims to identify the roles of these stakeholders and propose a sustainable model for school growth that integrates Islamic values with modern educational practices. Using a qualitative approach, the research incorporates interviews, document analysis, and observations to analyze the dynamics between stakeholders. The findings reveal that internal stakeholders are key to fostering academic and moral development, while external stakeholders play an essential role in advocacy, community involvement, and providing feedback. This collaborative effort strengthens the school’s reputation and supports its mission. The research concludes that stakeholder engagement is essential for maintaining the school’s growth and focus on academic excellence and Islamic values. It recommends formalizing a stakeholder engagement strategy, establishing a code of ethics based on Islamic principles, and continuously adapting the curriculum to balance religious instruction with academic rigor for long-term


sustainability.

Downloads

Download data is not yet available.

Article Details

Section
Articles

References

Azwar, A., Memon, M., & Alhashmi, S. (2024). The role of stakeholder engagement in Islamic schools. Journal of Islamic Education, 12(1), 45-60.

Bender, G. (2005). Communication challenges in schools: An analysis of parent-school relationships. Journal of School Public Relations, 42(2), 102-123.

Brown, R. (2018). Reputation and image in the marketing of services. Journal of Services Marketing, 2(3), 49-55.

Bryman, A. (2012). Social research methods (4th ed.). Oxford University Press.

Bryson, J. M. (2004). What to do when stakeholders matter. Public Management Review, 6(1), 21-53.

Chen, Y., & Esangbedo, M. O. (2018). The role of reputation in education: A systematic literature review. International Journal of Educational Management, 32(8), 1429-1447.

Christensen, T., & Gornitzka, Å. (2017). Reputation management in public administration: Symbolic behavior and responses to performance signals. Public Administration Review, 77(2), 272-283.

Del-Castillo-Feito, C., López-Valeiras, E., & Gomez-Conde, J. (2019). The influence of corporate social responsibility on reputation. Corporate Social Responsibility and Environmental Management, 26(2), 453-464.

Denzin, N. K., & Lincoln, Y. S. (2023). The Sage handbook of qualitative research. sage.

Fashiku, C. O. (2017). Influence of communication on administrative effectiveness of secondary school principals in Kwara State, Nigeria. International Journal of Educational Administration and Policy Studies, 9(6), 77-83.

Freeman, R. E. (2010). Strategic management: A stakeholder approach. Cambridge University Press.

Freeman, R. E., & McVea, J. (2005). A stakeholder approach to strategic management. In M. Hitt, E. Freeman, & J. Harrison (Eds.), The Blackwell handbook of strategic management (pp. 189-207). Blackwell.

Hollingworth, S., Mansaray, A., Allen, K., & Rose, A. (2017). Parents’ perspectives on information about school quality: The hidden choosers in school choice in England. Journal of School Choice, 11(1), 71-93.

Jakupovi?, D. (2023). The role of stakeholder engagement in Islamic schools. Journal of Islamic Education, 12(1), 45-60.

Lafuente-Ruiz-de-Sabando, A., Zorrilla, P., & Forcada, J. (2018). A model for the analysis of the relationship between corporate reputation and financial performance. Spanish Journal of Marketing - ESIC, 22(2), 142-160.

Langrafe, T., Jakupovi?, D., & Salamondra, M. (2020). Stakeholder engagement in schools: A pathway to school improvement. Journal of Educational Administration, 58(2), 158-175.

Marshall, C. (5308). School reputation: A case study. Journal of Educational Administration, 46(4), 450-465.

Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications.

Plewa, C., Conduit, J., Quester, P., & Johnson, C. (2016). The impact of corporate volunteering on CSR image: A consumer perspective. Journal of Business Ethics, 127(3), 643-659.

Salamondra, M. (2021). Communication challenges in schools: An analysis of parent-school relationships. Journal of School Public Relations, 42(2), 102-123.

Skallerud, K. (2011). School reputation and its relation to parents' school choice. Scandinavian Journal of Educational Research, 55(5), 539-556.

Smith, N., & Wollan, R. (2011). The social media management handbook: Everything you need to know to get social media working in your business. John Wiley & Sons.

Tyler, T. R. (2016). Psychological perspectives on legitimacy and legitimation. Annual Review of Psychology, 57, 375-400.

Ver?i?, A. T., Ver?i?, D., & Sriramesh, K. (2016). Internal communication: Definition, parameters, and the future. Public Relations Review, 42(5), 848-853.

Vogler, P. (2020). Stakeholder engagement in schools: A case study. Journal of Educational Administration, 58(2), 158-175.